![]() ![]() Medion said take it to the retailer with whom I made the contract of purchase.Įventually Dixons group said they would investigate. Glueing processors to fans is NOT normal practice (infact glue was only used years ago when fans were not required, and a metal "heatsink" was used instead").ĭixons group said manufacturing problem, contact Medion. I rang a computer technician friend of mine who was flabbergasted and told me to ring either Dixons group or Medion straight away. I'm not sure if you are aware, but in order to take out the processor in a computer, you have to lift a small lever first, otherwise the pins will break rendering the motherboard and the processor completely useless. They had inserted the processor in the factory, smothered the thing with glue and put the oversize fan over the top before levering it down (an action which cannot be reversed). When I turned over the fan the nightmare suddenly dawned on me. Lo and behold when I did this I was surprised to see that my computer had been running without any processor at all! Impossible? ![]() In order to fit the new drive in it's slot I had to unclip the processor fan. This file would be used if ever you wanted to restore the PC to factory settings.ĭon't expect any help whatsover from Medion once a PC is out of warranty.ġ4 months after purchasing a Pentium 4 2GhZ medion computer with a hard drive of 40GB I needed more hard drive space. When the operating system was installed on the hard drive, backups of all the essential files and settings including motherboard drivers etc were compressed into 1 executable file (retten.exe). If the worst comes to the worst, you may have to purchase a new copy of Windows XP home edition (available for around £50 to £55 I believe) and reinstall. ![]()
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